Decree 55/2022/ND-CP the national database on settlement of complaints, denunciations, petitions and reports

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Decree No. 55/2022/ND-CP dated August 23, 2022 of the Government prescribing the national database on reception of citizens, settlement of complaints, denunciations, petitions and reports
Issuing body: GovernmentEffective date:
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Official number:55/2022/ND-CPSigner:Le Minh Khai
Type:DecreeExpiry date:Updating
Issuing date:23/08/2022Effect status:
Known

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Fields:Administration

SUMMARY

4 prohibited acts on the national database on reception of citizens

On August 23, 2022, the Government issues the Decree No. 55/2022/ND-CP prescribing the national database on reception of citizens, settlement of complaints, denunciations, petitions and reports.

Accordingly, the national database on reception of citizens, settlement of complaints, denunciations, petitions and reports (the database) means a collection of information on complaints, denunciations, petitions and reports of agencies, organizations, individuals, and information and data on reception of citizens, settlement of complaints, denunciations, petitions and reports of competent agencies which is standardized, digitalized, stored and managed by information infrastructure in accordance with regulations.

Besides, the acts of intentionally failing to update or updating incomplete or inaccurate information or data; illegally copying, falsifying, altering, deleting or destroying data in the database; illegally accessing the database; exploiting, using or disclosing information in the database in contravention of law regulations or abusing the provision of information for personal gain; destroying, devastating or damaging the information infrastructure system or hindering the operation, stability and continuity of the database are prohibited.

Within 5 working days from the date on which the information in the database is found to be incomplete, inaccurate or there is a discrepancy in contents between electronic data and paper professional documents and materials, the data-updating agency must conduct the inspection, supplementation and adjustment.

This Decree takes effect on October 10, 2022.

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