THE MINISTRY OF INFORMATION AND COMMUNICATIONS | | THE SOCIALIST REPUBLIC OF VIETNAM Independence - Freedom - Happiness |
No. 32/2017/TT-BTTTT | | Hanoi, November 15, 2017 |
CIRCULAR
Prescribing the provision of online public services and assurance of convenient access to websites or portals of state agencies[1]
Pursuant to the June 29, 2006 Law on Information Technology;
Pursuant to the Government’s Decree No. 17/2017/ND-CP of February 17, 2017, defining the functions, tasks, powers and organizational structure of Ministry of Information and Communications;
Pursuant to the Government’s Decree No. 64/2007/ND-CP of April 10, 2007, on the application of information technology to state agencies’ operations;
Pursuant to the Government’s Decree No. 43/2011/ND-CP of June 13, 2011, on the provision of online information and public services on websites or portals of state agencies;
Implementing the Government’s Resolution No. 36a/NQ-CP of October 14, 2015, on an e-government;
At the proposal of the Director of the Authority of Information Technology Application,
The Minister of Information and Communications promulgates the Circular prescribing the provision of online public services and assurance of convenient access to websites or portals of state agencies.
Chapter I
GENERAL PROVISIONS
Article 1. Scope of regulation
This Circular prescribes the provision of online public services and assurance of convenient access to websites, portals or online public service portals (below collectively referred to as portals) of state agencies.
Article 2. Subjects of application
1. Ministries, ministerial-level agencies, government-attached agencies; general departments, departments and equivalent agencies; People’s Committees of provinces and centrally-run cities (below referred to as provincial-level People’s Committees) and their specialized agencies; People’s Committees of urban districts, rural districts, towns, provincial cities and municipal cities; and related organizations and individuals.
2. Agencies and organizations other than the entities mentioned in Clause 1 of this Article are encouraged to apply this Circular in an appropriate manner.
Article 3. Interpretation of terms
In this Circular, the terms below are construed as follows:
1. Home page means the first page which users see when they access a portal at its address registered by and allocated to an agency or organization.
2. Online public service portal means the sole access point to online public services of ministries, ministerial-level agencies, government-attached agencies and provincial-level People’s Committees.
3. User may be an organization or individual who exploits information or performs online public services on a portal to serve its/his/her needs.
4. Online public service provider means an agency receiving and providing online public services to users (below referred to as service provider).
5. Dossier means papers to be submitted or produced by an organization or individual performing administrative procedures to the agency competent to settle administrative procedures before the latter handles a specific job for such organization or individual.
6. Electronic administrative dossier means a dossier filed, sent, received and stored by electronic means.
7. Non-interactive electronic form means a form of administrative procedures (application form, declaration form) that is formatted and stored in an electronic file for download and filling in information.
8. Interactive electronic form (e-Form) means a dossier form of administrative formalities displayed in the format of computer application (usually in the format of web application) for users to provide and exchange data through the application of online public services. An e-Form must at least comprise the information fields of forms of administrative procedures (application form, declaration form). An e-Form collects data required by administrative procedures in a single format for the service provider. Such data are stored in the database of the application of online public services.Click download to see the full text