THE MINISTRY OF POST AND TELECOMMUNICATIONS
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SOCIALIST REPUBLIC OF VIET NAM
Independence - Freedom - Happiness
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No. 05/2007/QD-BBCVT
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Hanoi, April 05, 2007
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DECISION
PROMULGATING THE REGULATION ON SETTLEMENT OF COMPLAINTS AND GUIDANCE ON SETTLEMENT OF DISPUTES BETWEEN USERS AND PROVIDERS OF POST, DELIVERY, TELECOMMUNICATIONS AND INTERNET SERVICES
THE MINISTER OF POST AND TELEMATICS
Pursuant to the April 27,1999 Ordinance on the Protection of Consumers 'Interests;
Pursuant to the May 25,2002 Ordinance on Post and Telematics;